Picture your MS Hotmail or GMAIL account being erased because of any technical reason. You may say that is impossible, considering that Microsoft and Google are trusted companies. Well, that is not what always happen.
Some users over the web have claimed that their Google account have been erased meaning that years of e-mail messages, contacts, agenda and even document files were simple gone.
The question is: to whom you should complain about? To the service provider that is actually fostering a free of charge solution? If you don’t pay for the service that means you cannot complain, can you?
In fact if you read the terms of agreement of these free content providers, that actually nobody do it, they do not disclaim responsibility for any problem that may occur.
It is very important to consider that Google does not disclose where are their data centers. Some IT analysts report that they are over more than 38 places around the globe (http://royal.pingdom.com). That is the essential strength and at the same time weakness of the Cloud Computing business model. Everything in the web? How much is going to cost you if you loose data?
There is a business gap today that no company is taking: provide a service to backup up all the customer data over the different service providers. Figure out these business offers:
1) $10,00 per month, daily backup and storage.
2) $30,00 per year, monthly backup and storage.
3) $20,00 for a bundle backup and storage.
4) $100,00 per year including daily backup, storage and all the backup data delivered in your home for Christmas.
5) Video call us to consult the recovery pricing table. (GMail only $5,00 etc.)
How much are you willing to pay for such a service? Remember: it will backup your e-mails, contacts, agenda, documents, photos, social network profiles etc.