Google Trusted Relationship Strategy
Thursday, February 26th, 2009 by Gianni Fettarappa
With the new Google feature, Google Latitude, a user can see where his friends are, contact them with SMS, IM (Gtalk), or a phone call and check on their location. Only a deep trust relationship between a user and his service provider can enable this location capability.
Another forward looking and, in my opinion, wise strategy of Google has been to propose Latitude non integrated with the Gmail contact list but as a separated and independent service, with a specific location enabled buddy list. The user has total control of his privacy and he can share, set, or hide his location and even turn off Google Latitude from the privacy menu. User can also hide his location or share only a city-level location. User can set different privacy policy for every single friend.
Google pays much attention to his users’ awareness on trust and privacy information, because the real value is in his community: can a Telco Operator mimic this approach?

